Refund Policy

We offer a 365 day guarantee refund starting from the date of purchase. (Only valid with our supplements)

Contact us via email at support@araxiaone.com with your Order number, name, and contact information. We will then send you a document to print out and mail to us. The document will ask you to state the reason for the refund request along with answering a few questions about how we can improve. Once we receive the document, a full refund will be issued.

It will take up to 5 business days for the refund to process.

Customers are reponsible for shipping cost.

Orders that have past the 365 days mark are not eligible for a refund.